Rules and regulations

 

Rule 1 – Registration:

 

At time of registration the following must be delivered to the centre:

	Registration form duly completed
	$50 non-refundable registration fee
	Refundable placement security deposit* amounting to one month’s fees to secure your child’s placement in the centre.
	Copy of child’s birth certificate and passport-sized photo.
	Copy of parents’ NRIC/passport and passport-sized photos.
	Copies of child’s vaccination certificates, medical reports as to child’s health, injuries, communicable illnesses, allergies and special dietary needs.
	Particulars of family physician of the child.
	Copy of NRIC/passport and passport-sized photo of person authorized to drop-off and pick-up your child at the centre.
	Consents by parents or legal guardians to all extra-curricular activities, excursions and emergency medical care for your child as well as third party drop-off/pick-up of your child.
	Copy of custody order or a notarized certificate of legal custody in the case of separated/divorced parents.
	Letter from current employer of a working mother confirming her employment and monthly hours of work if she intends to apply for the childcare subsidy available from the government (every 6 monthly, working mothers are required to produce a similar confirmation letter to the centre**).
	Copy of child’s sibling’s birth certificate if you intend to use the said sibling’s baby bonus account to pay for the child’s fees.
	Confirmation by parents as to the type of meals preferred for their children (i.e. vegetarian, halāl food or meat diet).

 

*	This is refundable only if the child is withdrawn during the trial period specified below or if the requisite advance notice of withdrawal/termination in writing is delivered as prescribed and no fees, charges or penalties are outstanding (see rule 3, 4 and 8).

 

**	Because the childcare subsidy scheme for working mothers differs from that designed for non-working mothers and because the childcare centre is required by the authorities to verify the working status of mothers, your cooperation is therefore requested in immediately notifying us should there be a change in your employment status or should you change employment.

 

 

Rule 2 – Admission, Fees and Late-fee penalties:

 

Before your child can be admitted into the centre all compulsory deposits and the current month’s fees must be prepaid in full on or before admission into the centre.

 

All subsequent monthly fees must be paid within the first week of each calendar month, failing which there will be a late fee penalty of $10 per day after the 7th day of each calendar month until payment.

 

No deduction or rebate of fees will be made when a child is absent or is taken away for a holiday or when there is a temporary closure/shutdown of the centre ordered by the authorities.

 

 

 

Rule 3 – Two-week trial period entitlement:

 

Every new student is entitled to a two-week trial period from his first day at the centre. Within the two-week trial period you may withdraw your child at any time. The daily fees payable will then be $50 for half-day care and $70 for full-day care. Your one month refundable placement security deposit will be refunded within one week less the daily fees payable.

 

Rule 4 – Withdrawal policy:

 

	Withdrawal during term:	Notice of withdrawal during a school term must be in writing and will be effective only upon expiry of one full calendar month from date of delivery of the notice.

 

Example #1:	If your notice is delivered on 31st January the notice will be effective on the last day of February. Only fees for the month of February will be payable.
Example #2:	If your notice is delivered on 1st January the notice will be effective only on the last day of February. Fees for the months of January and February will be payable.

 

	Withdrawal during last month of school year:	If you plan to withdraw your child at the end of the school year, you must give at least two full calendar months’ notice in writing so that we can offer your child’s place to those on our waitlist or to new students who wish to transfer from a different session.

 

Example #3:	To withdraw your child at the end of December, you must deliver your notice no later than 31st October.

 
Consequences of non-compliance:

 

Your one month refundable placement security deposit will be forfeited as damages, plus, all monthly fees due and payable up to the effective date of your notice will remain outstanding and payable on demand and can be deducted from any other refundable security deposit held on your behalf.

 

 

Rule 5 – Illness, emergency and excursion:

 

Your child should not be brought to the centre if he has any of the following symptoms:
Fever
Running nose
Throat infections
Sore eyes
Diarrhea
Vomiting
Measles
Chicken Pox
Mumps
Rubella
Foot and Mouth disease
SARS
Any other contagious diseases
 

After recovering from any contagious disease, the child will not be allowed back to the centre without a medical certificate of clearance.

 

If your child falls sick while in our care, he will be isolated from the rest of the children and we will make every effort to contact the parents who must then make immediate arrangements to pick up the child from the centre.

 

In an emergency, the nearest medical aid will be sought and all medical fees and incidental disbursements incurred shall be refundable by the parents on demand.

 

If your child needs to consume medication during the day, you must record clearly the medication, dosage and frequency in our medication logbook/form and sign same each day.

 

In the event of an accident, a parent is required to acknowledge notice thereof by signing our accident logbook/form.

 

 

Rule 6 – Drop-off and pick-up of child:

 

The parents must sign our prescribed form setting out the particulars of the adult (other than the parents) authorized to drop-off and pick-up the child at/from the centre with copy of the NRIC/Passport of the authorized adult together with a passport-sized photo of the said adult.

 

The authorized adult dropping-off or picking-up the child must enter the centre and sign the daily attendance register.

 

Drop-off and pick-up times are as follows:

 

	Full day care	Half day care
Drop-off hours	7:00am ~ 8:30am	7:00am ~ 8:30am Or 1:00pm
Pick-up hours	5:30pm ~ 7:00pm	1:00pm Or 5:30pm ~ 7:00pm

 

Rule 7 – Late pick-up penalty:

 

Pick-up/cut-off times	Penalties
1:15pm	$5 for every 5 minutes
7:00pm	$10 for every 5 minutes

 

 

Rule 8 – Termination:

 

The centre reserves the right to require any child to be withdrawn from the centre upon giving one calendar month’s notice in writing with or without any reason whatsoever.